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"We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures."
Navigational Information: Cookies: Simply put, a cookie is a small piece of information that web sites use to remember information about users. Datavision uses two types of cookies to recognize our customers and remember shopping list items. Datavision uses transient cookies to provide continuity from page to page. Within a single visit, these cookies store information such as your shopping list to simplify checkout. They do not contain any personally identifying information. Datavision uses persistent cookies to identify customers after their first visit. These cookies remain on the hard drive of a PC and allow a user to enter our site without having to log in on every visit. To access any secure areas such as your account information, you must still enter your password. You can disable your cookies at any time through your browser options.
Data Security: Datavision uses a secured network to store your personal information. When you place an order or access personal information already stored in order to view or change, a secured server is used and information is transmitted via SSL encryption. Personal Information: Personal information relating to you and your order history are only available to you if you provide the correct password that you create. After providing your password, you can edit or delete your information at any time through the "my account" page. Opt-out: Datavision gives visitors the opportunity to be removed from the mailing list for promotional purposes after registration by sending an email to customer service.. Visitor who choose to remove their name from the site's mailing list or from the mailing list provided to other companies by emailing us at custserv@datavis.com.
Shipping rates: Datavision ships via United Parcel Service and DHL for some International Shipments ( at Datavisions discretion. Shipments made through United Parcel Service (UPS) are guaranteed to arrive by the posted scheduled delivery times of UPS, from the time your package leaves our warehouse (depending on item availability). We're sorry, but shipments cannot be made to P.O. Boxes via UPS. Shipments to Alaska and Hawaii, or Puerto Rico may only be shipped by 2nd day or Next Day service only. All orders are shipped using UPS or DHL and are sent fully insured.
Return policy: All products sold are warrantied for 14 days from date of shipment and invoice. Requests for returns for exchange or credit, are to be made within this 14 day period. This warranty is valid only at Datavision Computer Video If you wish to return your online purchase: First, please call our Customer Service Department at 1-212-689-1111 option 3 and then again option 3 to obtain a Return Authorization Number. Packages will not be accepted without this RMA number and will be returned to you via the designated carrier. Please make sure you can trace the returned package with a carrier. Once we receive your package, we will promptly exchange or refund as you instruct.
Our return address is:
Datavision Computer Video, Inc.
47-37 Van Dam Street
Long Island City, NY 11101 All returned merchandise will be deemed new and in original condition if all packing materials, including manuals and warranty cards are enclosed. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. Returned merchandise is subject to a minimum 15% restocking fee.
When no proof of purchase is available, we refund the most recent price charged for items returned to us.
Shipping, handling, and insurance charges are not refundable for any returns of product to Datavision. The customer is responsible for returning and shipping the merchandise to Datavision. Datavision does not pay for the shipping charges, for returned merchandise, whether it is for return for credit or exchange.
Coupon Codes
Coupon not valid if combined on any exclusive "member" pricing.
If coupon is applied on a "member" / "affiliate price, order will be processed as normal, but without the coupon discount. (since the item is already severely discounted)
Consumables and Memory Cards Return policy:
All products falling under consumables including recording tape of any kind, dvd or cd blank recording media, printer ink cartridges are deemed not returnable when package is opened. There are no exceptions. Video graphic cards and Memory cards including Smartmedia, xD Picture card, CompactFlash, notebook or desktop memory modules or any type are not returnable when the package is opened. If it is returned it is subject to exchange for same product only if defective, or for credit is subject up to a 15% restocking fee if all the contents are there,
Software and DVD Movie Return Policy All defective software and DVD movies can be returned to the manufacturer. Unopened software may be returned for refund or exchange within 14 days of invoice date. The return must take place within 14 days of invoice date and may only be replaced for the SAME software or DVD movie title Multiple software licenses cannot be returned for refund or exchange unless first authorized by the manufacturer.NOTE: Multiple software licenses cannot be returned for refund or exchange unless first authorized by the manufacturer. Multiple licenses may not bereturned beyond 30 days for any reason. All software products are deemed not new when the returned package is opened. If contents are missing then it is subject up to a 50% restocking fee.
Special orders are not returnable or non refundable by nature of their unique status. Television purchases are special orders and can only be canceled prior to shipment of the TV. Customers can not cancel a TV order that is in route. Cancellations of a TV Special Order are to be written by the customer and faxed to Customer Sales at 212-725-7069, and are subject to approval by management. Prior to purchasing a TV, please fax to Datavision Sales at 212-725-7069, a copy of your credit card, front and back, a copy of your Driver's License, and an authorization letter to Datavision allowing the charge to the credit card for this purchase.
DO NOT SIGN the delivery manifest until you have inspected the TV. Once you sign for the item, you are signing acceptance of the product as is and CAN NOT refute the charges for the purchase from this point forward.
If the merchandise is damaged, please make the notation on the delivery manifest, and have the person delivering the merchandise sign as a w
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